Illustration of bulky waste items at curb for pickup

Cookie Policy for Bulky Waste Collection Services

This Cookie Policy explains how our bulky waste collection and large-item pickup services use cookies and similar technologies when you interact with content about Bulky Waste Collection, bulk refuse collection or bulky-item collection options. Cookies help us deliver essential functionality, measure performance for service improvement, and tailor marketing so that information about bulky waste pickup is more relevant to your needs.

What are cookies and why we use them

Cookies are small text files stored on your device. When you visit information about bulky waste pickup or a page describing a bulk refuse collection event, cookies can remember your preferences, help authenticate sessions, and enable analytics. We treat cookie data responsibly and limit collection to what is necessary for improved service delivery and responsible performance monitoring.

Graphic showing calendar and pickup scheduling for bulk refuse collection

Types of cookies we use

We use several categories of cookies depending on their purpose. Examples below illustrate typical cookies used in a bulky waste collection context:

Essential cookies — required for core functionality such as booking a pickup or navigating pages about large waste pickup.
Analytics cookies — used to understand how users access bulky-item collection information, which pages about bulk refuse collection are most useful, and how long visitors stay on scheduling pages.
Marketing cookies — help deliver relevant outreach or notices about special bulky waste disposal events and promotions while respecting user preferences.

Essential cookies

Essential cookies enable functions you rely on, such as session management for booking a bulky waste pickup, saving selections for pickup dates, and ensuring secure form submissions. These cookies cannot be disabled if you want to use the booking or administrative features related to bulky-item collection because they are necessary for the site to function.

Dashboard showing analytics and performance metrics for collection routes

Analytics and performance monitoring

Analytics cookies collect anonymous data that allow us to improve performance monitoring of the bulky waste collection experience. By learning which pages about bulky waste pickup take the longest to load, which scheduling flows cause drop-offs, and which maps or route planners are most used, we can prioritize engineering fixes and better allocate resources for collection operations. Performance monitoring aims to reduce wait times for bulk refuse collection, optimize route planning, and ensure reliable service at scale.

Marketing cookies

Marketing cookies enable personalized outreach and help measure the effectiveness of public information campaigns about special bulky-item collection events. These cookies may be used to show relevant notices about large waste pickup days or to limit repeated promotional banners. Marketing cookies are not required to use information pages and can be disabled.

User control and cookie settings

You have control. Most browsers allow you to manage cookie settings — accept, block, or delete cookies — and many devices provide privacy controls. To change preferences related to bulky waste collection content, use in-browser settings or the privacy controls offered on the page. When you block analytics or marketing cookies, some features (such as personalized notices about bulky-item collection) may be less useful.

Icons representing cookie settings and privacy controls

Managing cookies on your device

Below are common actions you can take to manage cookies and maintain privacy while accessing bulk refuse collection information:

Review and change browser settings to block third-party cookies or clear stored cookies.
Use privacy or incognito modes for limited sessions when viewing scheduling pages for large waste pickup.
Opt out of analytics and marketing where provided by preference controls on the page.

Policy document and checklist for bulky waste collection cookies

Retention, updates and acceptance

We retain cookie identifiers only as long as necessary for their purpose: session cookies are short-lived, analytics cookies expire according to analytics platform settings, and marketing cookies follow campaign lifetimes. We may update this Cookie Policy from time to time to reflect changes in practices for bulky waste pickup information and bulk refuse collection coordination. Continued use of our pages about bulky waste collection, bulky waste pickup or related services after changes are posted constitutes acceptance of those changes.