Terms and Conditions - Bulky Waste Collection
Welcome to our Bulky Waste Collection service. By utilizing our services, you agree to adhere to the following terms and conditions. Please read them carefully to ensure a clear understanding of your rights and obligations.
Eligibility
To avail of our Bulky Waste Collection service, you must meet the following criteria:
- Residency: Must be a resident within the designated service area.
- Identification: Valid identification proof is required during the scheduling process.
- Scheduling: Appointments must be booked in advance as per the available slots.
Accepted Items
We accept a variety of bulky waste items for collection. However, certain restrictions apply to ensure safety and compliance with environmental regulations.
Permissible Items
- Furniture such as sofas, tables, and chairs.
- Appliances like refrigerators, washing machines, and dryers.
- Electronics including televisions and computers.
- Mattresses and other bedding materials.
Prohibited Items
- Hazardous Materials: Batteries, chemicals, and asbestos-containing products.
- Biomedical Waste: Items requiring special disposal methods.
- Illegal Items: Any waste materials that are illegal to possess or dispose of.
Collection Schedule
Our Bulky Waste Collection operates under a structured schedule to ensure efficiency and reliability.
- Weekly Collection: Available for standard bulky items.
- Emergency Collection: For urgent or oversized items, subject to availability.
- Holiday Schedule: Limited services during public holidays; advance notice is required.
Fees and Payments
The BWC service involves specific fees, which are outlined below:
- Flat Rate: A standard fee applies to each collection, varying based on item size and type.
- Additional Charges: Oversized or excessively dirty items may incur extra fees.
- Payment Methods: Payments can be made via credit card, debit card, or authorized digital payment platforms.
All payments are due at the time of service scheduling. Failure to make timely payments may result in cancellation of the collection appointment.
Responsibilities
As a client, you are responsible for the following:
- Ensuring that all items to be collected are properly prepared and accessible.
- Removing any items that you do not wish to dispose of from the collection area.
- Notifying us of any changes to the scheduled collection time at least 24 hours in advance.
Our responsibilities include:
- Providing timely and efficient waste collection services as per the agreed schedule.
- Ensuring that all waste collected is disposed of in an environmentally responsible manner.
- Responding to customer inquiries and resolving issues promptly.
Restrictions
There are certain limitations and restrictions to our Bulky Waste Collection services:
- Only items within the accepted categories are eligible for collection.
- Items must be placed in the designated area for collection on the scheduled date.
- We reserve the right to refuse collection of any items that violate our terms or local regulations.
Liability
Our liability is limited under the following conditions:
- Damage: We are not responsible for any damage to your property arising from the collection process, provided that all preparations were made according to our guidelines.
- Loss: Any loss of items during collection must be reported within 48 hours for investigation.
- Force Majeure: We are not liable for delays or failures in service caused by events beyond our control, such as natural disasters or severe weather conditions.
Termination
Either party may terminate the service agreement under the following conditions:
- Mutual Agreement: Both parties agree to terminate the service by providing written notice.
- Breach of Terms: Failure to comply with the terms and conditions may result in termination without refund.
- Service Discontinuation: We reserve the right to discontinue services at any time, with prior notice to customers.
Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which the service operates. Any disputes arising from the use of our Bulky Waste Collection services will be resolved in accordance with these laws.
Amendments
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our official communication channels. It is the responsibility of the customer to stay informed of any updates.
Privacy Policy
Personal information collected during the scheduling and provision of our Bulky Waste Collection services will be handled in accordance with our Privacy Policy. We are committed to protecting your privacy and ensuring the security of your data.
Acceptance of Terms
By scheduling a bulky waste collection with us, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These terms and conditions constitute the entire agreement between you and our Bulky Waste Collection service, superseding any prior agreements or understandings, whether written or oral.